Grow your Business with Modern Communication Tools

A professional in a North West office using smart communication, demonstrating how modern phone systems empower a hybrid business workforce.

18 Feb, 26

For many businesses, the office phone is like part of the furniture, it’s always there, it makes a noise when someone calls, and it generally just works. But as we settle into our new strategic hub at Europa House in Bury, we’ve noticed a recurring theme: many local organisations are still using communication setups designed for a world that no longer exists.

If your team is still tethered to a physical desk to answer a call, or if you’re dreading the monthly bill for lines you barely use, your phone system isn’t just old, it’s a bottleneck to your growth.

The death of the fixed desk

The modern Bury business is mobile. Whether you’re meeting clients at The Rock, visiting a site in Chamberhall or working from home, your communication shouldn’t stop the moment you walk out the office door.

Legacy landlines are rigid. 3CX Cloud Telephony is fluid. It turns your office extension into a mobile app, a laptop interface or a web browser. It means your customers reach the right person the first time, regardless of where that person is sitting.

More than just a dial tone

In 2026, “Telecommunications” is a bit of a misnomer. It’s actually about unified communications. When we move a client to 3CX, they aren’t just getting a phone; they are getting a productivity suite:

Integrated video conferencing: No more juggling multiple Zoom or Teams subscriptions.
Live website chat: Talk to your customers directly from your website, with messages going straight to your 3CX app.
CRM integration: Know exactly who is calling before you even pick up the phone by syncing your contacts.

Why the IT + telecoms merger matters

Traditionally, businesses had an ‘IT guy’ and a ‘phone guy.’ In the digital age, these two roles are now one and the same. Because 3CX runs over your internet connection (VoIP), it is a vital part of your IT infrastructure.

By bringing your telecoms under the J700 Group umbrella, you eliminate the blame game between providers. If there’s an issue, you have one local partner to call. We ensure your network is optimised for voice clarity and, more importantly, that your communications are shielded by the same robust security we apply to your data.

The bottom line: slashing the bill

Let’s talk about the elephant in the room: Cost. Legacy systems are notorious for hidden fees; line rentals, maintenance contracts and expensive per-minute rates.

Because 3CX leverages your existing internet connection, most of our clients see an immediate reduction in their monthly spend often by as much as 30-50%. For a growing SME, that is a significant amount of capital that can be reinvested elsewhere.

Are you ready to modernise?

As we expand our presence here in Bury, we’re offering local businesses a free connectivity health check. We don’t believe in selling a system; we believe in finding the right fit for your roadmap. If you want to know exactly how much you could save and how much more efficient your team could be, get in touch for a quick cost comparison.

Request your free connectivity health check with us by clicking on the link below or call us on 0161 938 2700 for a quick chat.

Book a quick chat with us.