How to get Support
Welcome to J700 Group, your trusted IT support company.
If you need assistance with any IT-related issues, including Telecoms, Website or Technical problems, we are here to help.
See below the various ways you can get support from us.
Need Support?
See How Below 🡇
Download our Support Software
Once you have contacted us, one of our support team members may ask you to download our secure support software to help resolve your issue.
This software allows us to remotely access your computer and provide support directly to your device.🡇
J700 Group Device Agents🡇
J700 Group Current Status Report and Outages
Experiencing an Issue?
Click below to view current reported problems 🡇
Useful Forms for our Customers
We are dedicated to providing the best service possible to our customers.
To ensure that your experience with us is smooth and stress-free, we have developed a range of helpful forms that you can use to submit important information and requests.
Whether you have a new employee starting and need to provide their details, an employee leaving and require a resignation form, or need a quote for IT hardware, our forms make it easy and straightforward to share your information with our support team.
With just a few clicks of a button, your details will be sent directly to our team, who will promptly and efficiently handle your request.
Why choose J700 Group as the
IT Support provider for your business
Remove IT headaches today ...
Don’t suffer with constant IT issues, downtime, unhappy staff, and ultimately unhappy customers, resolve your IT, Technology, and Communications issues today…
We believe that every business is unique, and that’s why we take the time to listen to your individual needs, objectives, and issues. We offer a comprehensive and competitive range of services to help you achieve your goals.
Don’t let technology hold you back – let J700 Group take your business to the next level!
Click one of the following buttons to contact us today and discover how we can help you achieve success (with no more technology headaches).
What our valued clients have said about us
At J700 Group, we take pride in delivering an exceptional experience to all our valued clients and ensure their needs are met. We understand that building trust and credibility is essential when working with new clients, which is why we encourage potential clients to review our testimonials.
Our clients have shared their positive experiences working with our team, providing useful feedback about the level of service that they receive and the quality of our work. We believe that sharing our clients’ experiences through testimonials is vital in creating lasting relationships with new and existing clients, and we are always grateful for their willingness to share their thoughts on their J700 Group experience.
Tom Smith-Hollins
I have worked closely with the team at J700 Group in varying roles with different companies for several years and the service they deliver has always been first class with a friendly personal touch.
The response time for queries or issues is always immediate with a fast resolution. Jonathan and his team always deliver and are never too busy to respond. I would highly recommend J700 Group.
Barry Gavahan
Always available to avert an IT crisis as well as providing reliable products, service agreements and future proof ideas and all carried out with a smile and very reasonable invoicing rates. Highly recommended!
Neil Green
We have been working with J700 Group for over 7 years, they provide us with IT Support, IT Hardware, Telecoms and Website Design services.
Their proactiveness, responsiveness, and great attitude are amazing, no job is too large or small and they keep all our systems running with no issues, we couldn’t be happier, thanks J700 Group
Lisa Kendrick
As a small business owner, I don't have much time or knowledge to handle IT hardware and software and keep my data secure. However, J700 surprised me with their affordable and responsive support since I approached them in July 2020. J700 are always there to give me the right advice and help, despite having larger clients. J700 is a great service provider and I am grateful for their excellent support.
Jaime-Lee Murphy
I work for a Charity in the Ribble Valley and we couldn't be happier with the service provided by Jon, Deon and the team.
Nothing is ever too much trouble and work completed is always to an extremely high standard. We've had complex issues with our IT and the team has always fixed things for us and save us a lot of stress and time. Would highly recommend to anyone.
Katie Webb
We needed a new website and J700 was recommended to us. They were very helpful and friendly throughout, not just at the start to get our business. They listened to what we wanted from a website and how we needed it to work for us and we got exactly what we asked for. We love our new website, staff use it more and direct our clients to it, this was something we never did with our old one! Totally happy with the service and would highly recommend!
Ashlea Harwood
I cannot thank J700 enough for the guidance and support they have provided me at DES Group. Not only do they provide an excellence service with very efficient response times but they have provided us with insight and knowledge.
I would highly recommend to anyone else!
Germaine Williams
J700 Group are simply amazing.
Great service and support, we have used them for a number of years now for our IT Support, Telecoms, Website Design and ticket Sales.
They are responsive and helpful and great to work with, thank you.
Matt Simpson
We have been using J700 Group since the end of 2018, they provide us with IT Support, Cloud and our Website and we could not be happier, the service and support is amazing and any problems are always dealt with quickly and efficiently.
We would definitely recommend their services to other businesses.
Katie Gaskell
J700 Group are absolutely Fantastic.
These guys are very knowledgeable people who fill you with confidence and continue to provide excellent service!
Highly recommended
Nikky Ingley
J700 impressed me with their excellent service, quality and value on my new website build. Working with their front-end and back-end developers was a breeze, their flexibility and willingness to try new things helped take our project to the next level. Not only did they deliver ahead of schedule, they were also incredibly responsive and always available for questions. Even nine months after our project was completed, we still rave about their great work and aftercare.