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Our Mission:

Empowering North West Businesses Through Secure, Reliable IT.

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Lancashire & Manchester, UK

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8.30 to 6.00 (Mon-Fri) + 24/7 Helpdesk

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News Desk

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J700 Group Ltd

As a Lancashire-based IT provider, we’re just a call away. Our team knows the unique challenges North West businesses face and delivers practical, cost-effective solutions.

Don’t Let Technology Slow You Down
Let us manage your I.T so you can focus on what you do best.

Need help? Call Us: 0333 7721 700
Just Mail Us: [email protected]
Head Office:

Prinny Mill Business Centre, 68 Blackburn Road, Haslingden, Lancashire, BB4 5HL

Copyright © 2025 J700 Group Ltd
All Rights Reserved.
Home / Support

Fast Support for J700 Group Customers

Our Support

J700 Group Support – Fast Help for Our Lancashire Customers

Welcome to J700 Group’s Support page, designed for our valued customers in Lancashire and the North West. Whether you’re dealing with IT issues, telecoms problems, website glitches, or need assistance with Microsoft 365, cloud solutions, or cybersecurity, our Lancashire-based team is here to help.

We provide quick, reliable support through our dedicated helpdesk, remote tools, and direct communication channels. Access the support you need below or call us at 0333 7721 700 for immediate assistance.

How to Get Support from J700 Group

As an existing customer, you have multiple ways to resolve IT, telecoms, or website issues quickly and efficiently

Raise a Support Ticket

The BEST way to request support is to raise a support ticket for fast triage from our support team. Click below to raise a ticket now

Email Support

Email our dedicated helpdesk.
Describe your issue (e.g., Microsoft 365 login problems, slow systems, or telecoms faults), and our team will respond promptly.

Phone Support

For urgent issues, call our support lines. Our team is ready to assist with any technical challenge, from cybersecurity alerts to connectivity disruptions.

Why J700 Group?

Support for All J700 Group Services

Our support covers the full range of services we provide to Lancashire businesses

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    Managed IT Services

    Help with system slowdowns, software updates, or hardware issues.

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    Microsoft 365

    Assistance with Outlook, Teams, OneDrive, or other app issues.

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    Cloud Solutions

    Support for cloud servers, website hosting, or managed backups.

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    Cybersecurity

    Guidance on security alerts, phishing concerns, or data protection.

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    Connectivity

    Fixes for internet lines, 3CX phone systems, or 4G SIMs.

No matter the issue, our team ensures fast resolutions to keep your business running smoothly.

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J700 Group IT Support Services
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J700 Group Remote Support Software and Device Agents

Install our J700 Group Windows or macOS agents for continuous monitoring and seamless support.
These tools help us maintain your systems proactively

J700 Group Windows Agent

Click below to download our Windows Agent

J700 Group Apple Agent

Click below to download our Apple Mac Agent

Why J700 Group?

Why Our Support Stands Out

We know downtime or technical issues can disrupt your operations. That’s why J700 Group offers:

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    Local Expertise

    Our Preston-based team understands Lancashire businesses and provides tailored support.

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    Proactive Monitoring

    We catch potential issues before they impact you, ensuring 99.9% uptime.

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    Fast Response

    Our helpdesk responds quickly, whether you’re in Blackburn, Burnley, or beyond.

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    Secure Tools

    Our remote support software and agents are encrypted for your safety.

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J700 Group Local Business IT Support
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Our IT Services
Tailored for Lancashire and the North West

We offer a full suite of technology services to solve your IT issues:

Managed IT Support:

Comprehensive IT services in Lancashire, with helpdesk support and system maintenance to eliminate downtime.

Microsoft 365 Solutions

Affordable productivity tools – email, Teams, and more – for Preston businesses and beyond

Cloud Computing Services

Secure cloud servers, website hosting, and managed backups for flexibility in Blackburn or Burnley.

Cybersecurity Protection

Safeguard your data with cybersecurity services in Lancashire, stopping threats like ransomware.

Business Connectivity Solutions

Fast internet, leased lines, and 3CX phone systems for reliable communication in Lancaster or Chorley.

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