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   0333 7721 700

   [email protected]

  Covering Lancashire & Manchester

Frequently Asked Questions

We understand that you may have some questions regarding our products and services. In order to assist you in the best possible way, we have compiled a list of frequently asked questions (FAQs) to help address any concerns or queries you may have.

We know that every customer's needs are unique, but we believe that our FAQs will provide you with the necessary information you need to help you along the way. If you can't find the answer to your question in our FAQs, please feel free to contact our customer service team who will be more than happy to help.

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Some of Our Most Frequently Asked Questions

I dont know what would be best for my business?

No problem, we can discuss options with you, and/or provide a free Business IT Audit (Undertook by one of our Senior Experts and Yes totally free and with no-obligation to buy) this will give you our recommendations which you can then discuss with us, we can then create a custom package that fits with your business needs and requirements, again with no obligation to buy.

What industries does J700 Group serve?

J700 Group serves businesses of all sizes and industries across the UK.

How can J700 Group help my business?

J700 Group can help your business by providing expert IT services and support, ensuring that your systems are secure, reliable, and up-to-date. We can also provide website design and hosting services to help your business establish a strong online presence.

What types of cyber security services does J700 Group offer?

J700 Group offers a range of cyber security services such as vulnerability assessments, penetration testing, and security audits to help ensure that your business is protected against cyber threats.

Can J700 Group help me migrate to the cloud?

Yes, J700 Group offers cloud migration services to help your business transition to cloud-based solutions, enabling you to work efficiently and securely from anywhere.

What is Microsoft 365 and how can it benefit my business?

Microsoft 365 is a suite of cloud-based applications and services that can help your business increase productivity and collaboration. It includes popular tools such as Word, Excel, PowerPoint, Teams, and OneDrive. J700 Group can help you set up and manage Microsoft 365 for your business.

How can I request IT support from J700 Group?

You can request IT support from J700 Group by contacting our support team via phone or email. Our team is available 24/7 to assist you with any IT issues you may encounter.

What is managed IT services?

J700 Group offers managed IT services to businesses. We provide ongoing support and maintenance of your IT systems, ensuring that they are always up-to-date and running smoothly.

What types of cyber threats should I be aware of as a business owner?

As a business owner, you should be aware of various cyber threats such as phishing attacks, malware, ransomware, and social engineering. These threats can compromise your systems, steal sensitive information, and cause significant financial damage to your business.

How does J700 Group ensure data security for my business?

J700 Group ensures data security for your business by implementing various security measures such as firewalls, antivirus software, data encryption, and regular backups. We also conduct regular security audits and vulnerability assessments to identify and address any potential security risks.

What is the benefit of outsourcing IT services to J700 Group?

Outsourcing IT services to J700 Group can provide several benefits to your business, including access to expert IT support and services, reduced IT costs, improved system reliability and performance, and increased focus on core business functions.

How can J700 Group help my business with cloud computing?

J700 Group can help your business with cloud computing by providing cloud migration services, cloud infrastructure management, and cloud security solutions. We can also help you choose the right cloud solutions for your business needs and objectives.

Can J700 Group provide IT training for my employees?

Yes, J700 Group provides IT training and support services to help your employees use IT systems and software effectively and efficiently. We can also provide customised training programs tailored to your specific business needs.

How can J700 Group help my business with digital marketing?

J700 Group can help your business with digital marketing by providing website content creation, search engine optimisation (SEO), social media management, and email marketing services. We can also provide analytics and reporting to track your results and measure the effectiveness of your digital marketing campaigns.

What types of website design services does J700 Group offer?

J700 Group offers a range of website design services, including custom website design, responsive design, e-commerce website design, and website maintenance and updates. We can also provide website content creation and search engine optimisation (SEO) services to help your website rank higher in search engine results.

We can also provide website hosting services to ensure that your website is secure and accessible at all times.

What is the process for requesting website design services from J700 Group?

To request website design services from J700 Group, simply contact us via phone or email to discuss your specific needs and objectives. We will work with you to develop a customised website design plan that meets your requirements and budget.

What is the benefit of outsourcing website hosting to J700 Group?

Outsourcing website hosting to J700 Group can provide several benefits to your business, including improved website performance and reliability, enhanced security and data protection, and reduced costs and complexity of managing your own infrastructure.

What is website hosting and why is it important for my business?

Website hosting refers to the service of storing and maintaining your website on a server, making it accessible to users on the internet. Website hosting is important for your business because it ensures that your website is available, secure, and fast for your customers to access.

How can I ensure that my business is compliant with data protection regulations?

J700 Group can help your business ensure compliance with data protection regulations such as GDPR by implementing appropriate security and privacy measures, conducting regular audits and assessments, and providing employee training and awareness. We can also provide guidance and advice on compliance issues.

What is the process for migrating my business to the cloud?

The process for migrating your business to the cloud will depend on your specific needs and requirements. J700 Group can help you develop a customised migration plan that includes identifying which applications and data should be migrated, selecting the right cloud provider and platform, and ensuring a smooth transition with minimal disruption to your business operations.

Can J700 Group provide 24/7 monitoring and support for my IT systems?

Yes, J700 Group provides 24/7 monitoring and support services for your IT systems to ensure that they are running smoothly and any issues are promptly identified and resolved. We can also provide proactive maintenance and updates to prevent issues from occurring in the first place.

What is the difference between website design and website development?

Website design refers to the process of creating the visual and aesthetic elements of a website, while website development refers to the technical aspects of building and maintaining the website. J700 Group offers both website design and website development services to ensure that your website looks great and functions smoothly.

How can J700 Group help my business with disaster recovery and business continuity planning?

J700 Group can help your business with disaster recovery and business continuity planning by developing a comprehensive plan that includes backup and recovery procedures, redundant systems, and emergency response protocols. We can also provide regular testing and training to ensure that your team is prepared in the event of an unexpected outage or disaster.

How can J700 Group help my business with remote working and collaboration?

J700 Group can help your business with remote working and collaboration by providing cloud-based solutions such as Microsoft 365, video conferencing, and collaboration tools like Microsoft Teams. We can also provide training and support to help your team work effectively and securely from anywhere.

What is the cost of J700 Group's services?

The cost of J700 Group’s services will depend on your specific needs and requirements. We offer customised solutions that are tailored to your budget and objectives, and we provide transparent pricing and billing to ensure that you know exactly what you’re paying for.

How can I get in touch with J700 Group?

To get in touch with J700 Group, you can visit our website and fill out the contact form, or call us directly at our contact number. Our team is always available to answer your questions and provide assistance.

This all sounds great, how do I sign up?

To get started with J700 Group’s services, simply contact us via phone or email to discuss your business needs and objectives. We will work with you and discuss your requirements, and provide advice on which solutions would fit with your business best.  We don’t oversell, we don’t pressure sell, and we want to make sure you get the best possible service and package for your business, that will add value to your business.

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What our valued clients have said about us

At J700 Group, we take pride in delivering an exceptional experience to all our valued clients and ensure their needs are met. We understand that building trust and credibility is essential when working with new clients, which is why we encourage potential clients to review our testimonials.

Our clients have shared their positive experiences working with our team, providing useful feedback about the level of service that they receive and the quality of our work. We believe that sharing our clients’ experiences through testimonials is vital in creating lasting relationships with new and existing clients, and we are always grateful for their willingness to share their thoughts on their J700 Group experience.