Frequently Asked Questions
We understand that you may have some questions regarding our products and services. In order to assist you in the best possible way, we have compiled a list of frequently asked questions (FAQs) to help address any concerns or queries you may have.
We know that every customer's needs are unique, but we believe that our FAQs will provide you with the necessary information you need to help you along the way. If you can't find the answer to your question in our FAQs, please feel free to contact our customer service team who will be more than happy to help.
Some of Our Most Frequently Asked Questions
No problem, we can discuss options with you, and/or provide a free Business IT Audit (Undertook by one of our Senior Experts and Yes totally free and with no-obligation to buy) this will give you our recommendations which you can then discuss with us, we can then create a custom package that fits with your business needs and requirements, again with no obligation to buy.
J700 Group serves businesses of all sizes and industries across the UK.
J700 Group can help your business by providing expert IT services and support, ensuring that your systems are secure, reliable, and up-to-date. We can also provide website design and hosting services to help your business establish a strong online presence.
J700 Group offers a range of cyber security services such as vulnerability assessments, penetration testing, and security audits to help ensure that your business is protected against cyber threats.
Yes, J700 Group offers cloud migration services to help your business transition to cloud-based solutions, enabling you to work efficiently and securely from anywhere.
Microsoft 365 is a suite of cloud-based applications and services that can help your business increase productivity and collaboration. It includes popular tools such as Word, Excel, PowerPoint, Teams, and OneDrive. J700 Group can help you set up and manage Microsoft 365 for your business.
You can request IT support from J700 Group by contacting our support team via phone or email. Our team is available 24/7 to assist you with any IT issues you may encounter.
J700 Group offers managed IT services to businesses. We provide ongoing support and maintenance of your IT systems, ensuring that they are always up-to-date and running smoothly.
As a business owner, you should be aware of various cyber threats such as phishing attacks, malware, ransomware, and social engineering. These threats can compromise your systems, steal sensitive information, and cause significant financial damage to your business.
J700 Group ensures data security for your business by implementing various security measures such as firewalls, antivirus software, data encryption, and regular backups. We also conduct regular security audits and vulnerability assessments to identify and address any potential security risks.
Outsourcing IT services to J700 Group can provide several benefits to your business, including access to expert IT support and services, reduced IT costs, improved system reliability and performance, and increased focus on core business functions.
J700 Group can help your business with cloud computing by providing cloud migration services, cloud infrastructure management, and cloud security solutions. We can also help you choose the right cloud solutions for your business needs and objectives.
Yes, J700 Group provides IT training and support services to help your employees use IT systems and software effectively and efficiently. We can also provide customised training programs tailored to your specific business needs.
J700 Group can help your business with digital marketing by providing website content creation, search engine optimisation (SEO), social media management, and email marketing services. We can also provide analytics and reporting to track your results and measure the effectiveness of your digital marketing campaigns.
J700 Group offers a range of website design services, including custom website design, responsive design, e-commerce website design, and website maintenance and updates. We can also provide website content creation and search engine optimisation (SEO) services to help your website rank higher in search engine results.
We can also provide website hosting services to ensure that your website is secure and accessible at all times.
To request website design services from J700 Group, simply contact us via phone or email to discuss your specific needs and objectives. We will work with you to develop a customised website design plan that meets your requirements and budget.
Outsourcing website hosting to J700 Group can provide several benefits to your business, including improved website performance and reliability, enhanced security and data protection, and reduced costs and complexity of managing your own infrastructure.
Website hosting refers to the service of storing and maintaining your website on a server, making it accessible to users on the internet. Website hosting is important for your business because it ensures that your website is available, secure, and fast for your customers to access.
J700 Group can help your business ensure compliance with data protection regulations such as GDPR by implementing appropriate security and privacy measures, conducting regular audits and assessments, and providing employee training and awareness. We can also provide guidance and advice on compliance issues.
The process for migrating your business to the cloud will depend on your specific needs and requirements. J700 Group can help you develop a customised migration plan that includes identifying which applications and data should be migrated, selecting the right cloud provider and platform, and ensuring a smooth transition with minimal disruption to your business operations.
Yes, J700 Group provides 24/7 monitoring and support services for your IT systems to ensure that they are running smoothly and any issues are promptly identified and resolved. We can also provide proactive maintenance and updates to prevent issues from occurring in the first place.
Website design refers to the process of creating the visual and aesthetic elements of a website, while website development refers to the technical aspects of building and maintaining the website. J700 Group offers both website design and website development services to ensure that your website looks great and functions smoothly.
J700 Group can help your business with disaster recovery and business continuity planning by developing a comprehensive plan that includes backup and recovery procedures, redundant systems, and emergency response protocols. We can also provide regular testing and training to ensure that your team is prepared in the event of an unexpected outage or disaster.
J700 Group can help your business with remote working and collaboration by providing cloud-based solutions such as Microsoft 365, video conferencing, and collaboration tools like Microsoft Teams. We can also provide training and support to help your team work effectively and securely from anywhere.
The cost of J700 Group’s services will depend on your specific needs and requirements. We offer customised solutions that are tailored to your budget and objectives, and we provide transparent pricing and billing to ensure that you know exactly what you’re paying for.
To get in touch with J700 Group, you can visit our website and fill out the contact form, or call us directly at our contact number. Our team is always available to answer your questions and provide assistance.
To get started with J700 Group’s services, simply contact us via phone or email to discuss your business needs and objectives. We will work with you and discuss your requirements, and provide advice on which solutions would fit with your business best. We don’t oversell, we don’t pressure sell, and we want to make sure you get the best possible service and package for your business, that will add value to your business.
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What clients have said about us
At J700 Group, we take pride in delivering an exceptional experience to all our valued clients and ensure their needs are met. We understand that building trust and credibility is essential when working with new clients, which is why we encourage potential clients to review our testimonials.
Our clients have shared their positive experiences working with our team, providing useful feedback about the level of service that they receive and the quality of our work. We believe that sharing our clients’ experiences through testimonials is vital in creating lasting relationships with new and existing clients, and we are always grateful for their willingness to share their thoughts on their J700 Group experience.