Frequently Asked Questions
We understand that you may have some questions regarding our products and services. In order to assist you in the best possible way, we have compiled a list of frequently asked questions (FAQs) to help address any concerns or queries you may have.
We know that every customer's needs are unique, but we believe that our FAQs will provide you with the necessary information you need to help you along the way. If you can't find the answer to your question in our FAQs, please feel free to contact our customer service team who will be more than happy to help.
Some of Our Most Frequently Asked Questions
No problem, we can discuss options with you, and/or provide a free Business IT Audit (Undertook by one of our Senior Experts and Yes totally free and with no-obligation to buy) this will give you our recommendations which you can then discuss with us, we can then create a custom package that fits with your business needs and requirements, again with no obligation to buy.
J700 Group serves businesses of all sizes and industries across the UK.
J700 Group can help your business by providing expert IT services and support, ensuring that your systems are secure, reliable, and up-to-date. We can also provide website design and hosting services to help your business establish a strong online presence.
J700 Group offers a range of cyber security services such as vulnerability assessments, penetration testing, and security audits to help ensure that your business is protected against cyber threats.
Yes, J700 Group offers cloud migration services to help your business transition to cloud-based solutions, enabling you to work efficiently and securely from anywhere.
Microsoft 365 is a suite of cloud-based applications and services that can help your business increase productivity and collaboration. It includes popular tools such as Word, Excel, PowerPoint, Teams, and OneDrive. J700 Group can help you set up and manage Microsoft 365 for your business.
You can request IT support from J700 Group by contacting our support team via phone or email. Our team is available 24/7 to assist you with any IT issues you may encounter.
J700 Group offers managed IT services to businesses. We provide ongoing support and maintenance of your IT systems, ensuring that they are always up-to-date and running smoothly.
As a business owner, you should be aware of various cyber threats such as phishing attacks, malware, ransomware, and social engineering. These threats can compromise your systems, steal sensitive information, and cause significant financial damage to your business.
J700 Group ensures data security for your business by implementing various security measures such as firewalls, antivirus software, data encryption, and regular backups. We also conduct regular security audits and vulnerability assessments to identify and address any potential security risks.
Outsourcing IT services to J700 Group can provide several benefits to your business, including access to expert IT support and services, reduced IT costs, improved system reliability and performance, and increased focus on core business functions.
J700 Group can help your business with cloud computing by providing cloud migration services, cloud infrastructure management, and cloud security solutions. We can also help you choose the right cloud solutions for your business needs and objectives.
Yes, J700 Group provides IT training and support services to help your employees use IT systems and software effectively and efficiently. We can also provide customised training programs tailored to your specific business needs.
J700 Group can help your business with digital marketing by providing website content creation, search engine optimisation (SEO), social media management, and email marketing services. We can also provide analytics and reporting to track your results and measure the effectiveness of your digital marketing campaigns.
J700 Group offers a range of website design services, including custom website design, responsive design, e-commerce website design, and website maintenance and updates. We can also provide website content creation and search engine optimisation (SEO) services to help your website rank higher in search engine results.
We can also provide website hosting services to ensure that your website is secure and accessible at all times.
To request website design services from J700 Group, simply contact us via phone or email to discuss your specific needs and objectives. We will work with you to develop a customised website design plan that meets your requirements and budget.
Outsourcing website hosting to J700 Group can provide several benefits to your business, including improved website performance and reliability, enhanced security and data protection, and reduced costs and complexity of managing your own infrastructure.
Website hosting refers to the service of storing and maintaining your website on a server, making it accessible to users on the internet. Website hosting is important for your business because it ensures that your website is available, secure, and fast for your customers to access.
J700 Group can help your business ensure compliance with data protection regulations such as GDPR by implementing appropriate security and privacy measures, conducting regular audits and assessments, and providing employee training and awareness. We can also provide guidance and advice on compliance issues.
The process for migrating your business to the cloud will depend on your specific needs and requirements. J700 Group can help you develop a customised migration plan that includes identifying which applications and data should be migrated, selecting the right cloud provider and platform, and ensuring a smooth transition with minimal disruption to your business operations.
Yes, J700 Group provides 24/7 monitoring and support services for your IT systems to ensure that they are running smoothly and any issues are promptly identified and resolved. We can also provide proactive maintenance and updates to prevent issues from occurring in the first place.
Website design refers to the process of creating the visual and aesthetic elements of a website, while website development refers to the technical aspects of building and maintaining the website. J700 Group offers both website design and website development services to ensure that your website looks great and functions smoothly.
J700 Group can help your business with disaster recovery and business continuity planning by developing a comprehensive plan that includes backup and recovery procedures, redundant systems, and emergency response protocols. We can also provide regular testing and training to ensure that your team is prepared in the event of an unexpected outage or disaster.
J700 Group can help your business with remote working and collaboration by providing cloud-based solutions such as Microsoft 365, video conferencing, and collaboration tools like Microsoft Teams. We can also provide training and support to help your team work effectively and securely from anywhere.
The cost of J700 Group’s services will depend on your specific needs and requirements. We offer customised solutions that are tailored to your budget and objectives, and we provide transparent pricing and billing to ensure that you know exactly what you’re paying for.
To get in touch with J700 Group, you can visit our website and fill out the contact form, or call us directly at our contact number. Our team is always available to answer your questions and provide assistance.
To get started with J700 Group’s services, simply contact us via phone or email to discuss your business needs and objectives. We will work with you and discuss your requirements, and provide advice on which solutions would fit with your business best. We don’t oversell, we don’t pressure sell, and we want to make sure you get the best possible service and package for your business, that will add value to your business.
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What clients have said about us
At J700 Group, we take pride in delivering an exceptional experience to all our valued clients and ensure their needs are met. We understand that building trust and credibility is essential when working with new clients, which is why we encourage potential clients to review our testimonials.
Our clients have shared their positive experiences working with our team, providing useful feedback about the level of service that they receive and the quality of our work. We believe that sharing our clients’ experiences through testimonials is vital in creating lasting relationships with new and existing clients, and we are always grateful for their willingness to share their thoughts on their J700 Group experience.
Tom Smith-Hollins
I have worked closely with the team at J700 Group in varying roles with different companies for several years and the service they deliver has always been first class with a friendly personal touch.
The response time for queries or issues is always immediate with a fast resolution. Jonathan and his team always deliver and are never too busy to respond. I would highly recommend J700 Group.
Barry Gavahan
Always available to avert an IT crisis as well as providing reliable products, service agreements and future proof ideas and all carried out with a smile and very reasonable invoicing rates. Highly recommended!
Neil Green
We have been working with J700 Group for over 7 years, they provide us with IT Support, IT Hardware, Telecoms and Website Design services.
Their proactiveness, responsiveness, and great attitude are amazing, no job is too large or small and they keep all our systems running with no issues, we couldn’t be happier, thanks J700 Group
Lisa Kendrick
As a small business owner, I don't have much time or knowledge to handle IT hardware and software and keep my data secure. However, J700 surprised me with their affordable and responsive support since I approached them in July 2020. J700 are always there to give me the right advice and help, despite having larger clients. J700 is a great service provider and I am grateful for their excellent support.
Jaime-Lee Murphy
I work for a Charity in the Ribble Valley and we couldn't be happier with the service provided by Jon, Deon and the team.
Nothing is ever too much trouble and work completed is always to an extremely high standard. We've had complex issues with our IT and the team has always fixed things for us and save us a lot of stress and time. Would highly recommend to anyone.
Katie Webb
We needed a new website and J700 was recommended to us. They were very helpful and friendly throughout, not just at the start to get our business. They listened to what we wanted from a website and how we needed it to work for us and we got exactly what we asked for. We love our new website, staff use it more and direct our clients to it, this was something we never did with our old one! Totally happy with the service and would highly recommend!
Ashlea Harwood
I cannot thank J700 enough for the guidance and support they have provided me at DES Group. Not only do they provide an excellence service with very efficient response times but they have provided us with insight and knowledge.
I would highly recommend to anyone else!
Germaine Williams
J700 Group are simply amazing.
Great service and support, we have used them for a number of years now for our IT Support, Telecoms, Website Design and ticket Sales.
They are responsive and helpful and great to work with, thank you.
Matt Simpson
We have been using J700 Group since the end of 2018, they provide us with IT Support, Cloud and our Website and we could not be happier, the service and support is amazing and any problems are always dealt with quickly and efficiently.
We would definitely recommend their services to other businesses.
Katie Gaskell
J700 Group are absolutely Fantastic.
These guys are very knowledgeable people who fill you with confidence and continue to provide excellent service!
Highly recommended
Nikky Ingley
J700 impressed me with their excellent service, quality and value on my new website build. Working with their front-end and back-end developers was a breeze, their flexibility and willingness to try new things helped take our project to the next level. Not only did they deliver ahead of schedule, they were also incredibly responsive and always available for questions. Even nine months after our project was completed, we still rave about their great work and aftercare.
