Business Connectivity
Reliable connectivity for the technology your business depends on.
From business internet and leased lines to Starlink, resilient backup connectivity and 3CX phone systems, J700 helps keep businesses connected across Lancashire, Greater Manchester and the wider North West.
- Microsoft Partner
- #SBS Winner 2022
- 31 years' IT experience
- UK-based helpdesk
About This Service
What we do and how we do it
Your internet connection underpins cloud services, Microsoft 365, VoIP, remote access, backups and day-to-day communications. When connectivity is unreliable, the impact is much wider than slow browsing.
J700 supports organisations with single or multiple locations, remote sites, warehouses, temporary sites and distributed teams.
We look at how your business actually works, where connectivity matters most and what happens if the primary connection fails — then design the right solution around it.
How it is delivered
J700 supports businesses across Lancashire, Greater Manchester and the wider North West, with onsite and remote support available as required.
Common Challenges
What we help you resolve
- Challenge
Connectivity is treated as a standalone purchase
How J700 helpsDesign it around the cloud services, Microsoft 365, VoIP, remote access, backups and daily communications that depend on it.
- Challenge
The primary connection fails without a clear fallback
How J700 helpsAssess secondary broadband, diverse connectivity, Starlink or 4G/5G and configure appropriate failover where suitable.
- Challenge
Sites and teams use inconsistent connections
How J700 helpsPlan a manageable approach across offices, warehouses, remote sites, temporary locations and distributed teams.
What's Included
What is included
Business internet
Connectivity for the internet access your team depends on.
Leased lines
Dedicated business connectivity where available and appropriate for the site and requirement.
Starlink
Satellite connectivity for locations where it is the right option.
Business phones
3CX and SIP telephony planned alongside the connectivity and network configuration they rely on.
What Is Included
Service capabilities
Business Internet & Leased Lines
Business broadband or fibre and dedicated leased lines selected around availability, bandwidth needs and business-critical use. Symmetric connectivity may be considered where available.
Starlink for Business & Remote Locations
Satellite connectivity may suit remote or temporary sites, locations with poor traditional options, or a requirement for a diverse backup path. Suitability is assessed for each site.
Multi-site connectivity
A consistent, manageable connectivity approach for multiple offices, warehouses, remote or temporary sites and distributed teams.
Connectivity support
Ongoing support and management for agreed connectivity and network configurations, connected to the wider technology environment.
Connectivity resilience
What happens when the main connection fails?
For businesses that cannot afford to rely on a single connection, we can design resilience into the connectivity approach. The right design depends on site availability, operational needs and the systems that must remain accessible.
- Secondary broadband
- Diverse connectivity
- Starlink where suitable
- 4G/5G where suitable
- Configured failover
- Appropriate network configuration
Resilient design reduces dependence on one connection; it does not guarantee zero downtime.
Business telephony
3CX Business Phone Systems
Plan business calling, desktop and mobile clients, remote working, call routing and SIP telephony alongside the connectivity they depend on. Multi-site requirements and Microsoft 365 or CRM integration can be reviewed where supported by the agreed setup.
Explore 3CX phone systemsOne part of the wider environment
Connectivity works best when it is designed with Microsoft 365, cloud, cyber security, networking and Wi-Fi, telephony, backup, remote working and managed IT.
How We Deliver It
Our process
Understand
Review your sites, users, applications and current connections.
Design
Choose the appropriate primary and backup connectivity, subject to site availability and suitability.
Implement
Coordinate installation and configure the agreed connectivity and network setup.
Support
Provide ongoing support and management where included in the agreed service.
Benefits
What you can expect
Designed around business dependence
Connectivity choices reflect the cloud services, communications and daily operations that rely on them.
Resilience considered from the start
Primary-connection failure and appropriate backup options form part of the design conversation.
Connected to the wider environment
Connectivity can be planned alongside Microsoft 365, cloud, cyber security, networking, telephony, backup, remote working and managed IT.
Service reassurance
Local support for North West businesses
From its head office in Rossendale, Lancashire, J700 Group provides managed IT, cyber security and cloud services to businesses across Lancashire, Greater Manchester and the wider North West, with remote and onsite support available as required. Optional 24/7 human support is available as an additional chargeable service for customers who require out-of-hours assistance. Standard office hours are 08:30–18:00 Monday to Friday; continuous monitoring, where included, is separate from human support availability.
- 2015Established
- 2North West offices
- UKBased helpdesk
FAQs
Frequently asked questions
What type of business internet do I need?
That depends on your location, users, applications, cloud dependence, telephony and resilience requirements. J700 reviews these factors and the services available at each site.
What is a leased line?
A leased line is a dedicated business connection. Availability, capacity and suitability vary by location, so it should be assessed against your operational requirements.
Can Starlink be used for business?
Yes, where it is suitable. It may help remote or temporary sites, locations with limited traditional connectivity, or provide a diverse backup path.
Can you provide backup internet connectivity?
J700 can design an appropriate resilience approach using options such as secondary broadband, diverse connectivity, Starlink or 4G/5G, subject to availability and suitability.
Can you support multiple locations?
Yes. J700 can help standardise and manage agreed connectivity across offices, warehouses, remote or temporary sites and distributed teams.
Can you provide 3CX phone systems?
Yes. J700 provides 3CX business phone systems and can plan telephony alongside the connectivity it depends on.
Can you take over existing connectivity?
J700 can review an existing setup and discuss a practical transition and support scope. The approach depends on the current services, contracts and site requirements.
Can you help improve connectivity resilience?
Yes. We can assess what happens if the primary connection fails and design suitable backup connectivity and failover. No design can guarantee zero downtime.
Do you provide onsite support?
Onsite and remote support are available as required across Lancashire, Greater Manchester and the wider North West, subject to the agreed service.
Need more reliable business connectivity?
Tell us where connectivity is causing problems, what your business depends on and what level of resilience you need. We'll help you work out the right approach.