PUBLISHED · Built by J700
Business Management & Workflow Platform
An internal platform built by J700 to bring enquiries, workflows, shared communications, operational tasks, stock, assets, jobs and delivery processes into a more structured business system.
The problem
J700 needed a way to bring several connected business processes into one workflow-driven system rather than relying on disconnected tools and manual hand-offs. Off-the-shelf products did not fully reflect the required combination of enquiries, pipelines, communications, time-based actions, products, assets, jobs and delivery workflows.
The solution
J700 built a web-based internal business management platform around the principle that business events should start the appropriate workflow. An enquiry can be recorded through a form, enter the platform and use its answers to determine the next process. The system is designed to create tasks, notifications and time-based actions for responsible people while bringing related business communications together, including Microsoft 365 integration where appropriate. The broader platform design includes sales pipelines, stock and product information, serial-number tracking, purchase orders, asset records, jobs, multi-visit work, stock allocation, scanning, delivery and signature workflows, reporting and dashboards. It remains an internal J700 platform and is not being presented as a commercial SaaS product.
Business outcome
The platform demonstrates J700’s ability to analyse connected operational processes and build software around the way its own business needs to work. It creates a structured foundation for enquiries, responsibilities, workflow progression and operational records without claiming quantified efficiency or financial outcomes.
Technology involved
- Web-based application
- PostgreSQL-backed architecture
- API and integration-driven design
- Microsoft 365 integration
- Containerised deployment
- Linux server deployment
Capabilities
- Enquiry and web-form handling
- Multiple sales pipelines
- Workflow-driven processes
- Tasks and time-based actions
- Notifications
- Shared business communications
- Microsoft 365 integration where appropriate
- Stock and product information
- Serial-number tracking
- Purchase orders
- Asset tracking
- Jobs and multi-visit work
- Stock allocation and scanning
- Delivery and signature workflows
- Operational reporting
- Business dashboards
Related J700 resources
Need something that off-the-shelf software cannot solve?
Talk to J700 about a practical next step.